Managed Service Provider

Typically, when you outsource your IT to a Managed Service Provider (MSP), before anything else, the current systems in place would be examined. This allows for a thorough understanding of what file structures, network protocols and hardware solutions have been implemented which, in turn, would let the MSP best decide how to both improve on the current system and resolve any outstanding issues. From there, the most effective strategy can be decided upon. This plan will address the most pressing concerns and include approaches to maintaining, strengthening and growing your current infrastructure.

1. Network and cloud solutions.

An MSP can resolve any connectivity issues you may be having (like slow download speeds or poor wi-fi range), arrange for more wireless access points, organise regular off-site backups and oversee any transitions to cloud-based computing.

2. Data solutions.

Regular backups are critical nowadays as data has never been more valuable and the risk of data theft has never been greater. Unfortunately, backups can be tedious, time-consuming and inefficient. An MSP will remove this hassle and ensure that backups of the desired type (physical, online or both) are made at the optimal frequency. Furthermore, in the event of a data breach, a dedicated team of technicians will be able to recover lost or compromised files as quickly as possible.

3. Cyber security.

Cybercrime increases steadily each year as businesses rely more and more on technology. Cybercriminals are persistent, and the types of attacks on data have become more intelligent and delusive. Hence, cybersecurity is now essential to businesses of all sizes. Cybersecurity involves managing strong antivirus software, fortifying firewalls, protecting information flowing in and out of your business and patching any vulnerabilities – all fundamental ways of protecting your business. This, of course, can be overwhelming which is where a trusted managed service provider can reduce this pressure by anticipating, protecting and responding to all cyber threats.

4. Software solutions.

To keep your devices safe and efficient, regular software updates need to be performed. These can be tedious if done manually across multiple devices, but with the assistance of an MSP updates can occur during off-peak hours to avoid disruptions to day-to-day business activities.

5. Hardware solutions.

These services cover the physical aspects of any technology used in your business. This may include installing more workstations, setting up mobile devices, updating operating systems, installing cabling and upgrading devices each year.

There are many reasons why using a managed service provider is beneficial.

1. Increased business efficiency.

Hiring and managing a suitable team of IT experts to work in-house comes with it’s own challenges and costs. A MSP removes the hassle of handling IT issues which may slow your business operations. All the time-consuming tech issues that require hours of attention can be resolved rapidly by a team of industry professionals. An MSP will reduce the amount of downtime your business may face as a result of any digital disasters.

2. Improved support.

Because managed service providers work round the clock, support is guaranteed and proactive. With an expert team managing your small business, problems can be spotted and rectified before they occur. Likewise, ongoing monitoring of your network ensures that the hardware and software used is running at optimal levels. And instead of waiting years to execute long-overdue updates to your systems, a managed service provider will ensure that you are always running up-to-date.

3. Optimised security.

When an expert team focuses on your cybersecurity instead of individual employees, the chances of attackers successfully gaining access to your business are greatly reduced. The likelihood of data theft is minimised through the consistent monitoring of the defences installed. The extensive knowledge of the rapidly changing world of cybercrime that a outsourced managed service provider possesses, helps to ensure that your business is better protected.

4. Managed costs.

A lack of experience and complex technical knowledge often leads to higher expenses with in-house problem solving. With a team of highly-qualified professionals overseeing all of your organisation’s technology, the performance of your network is guaranteed to be maximised while costs are minimised. With a monthly managed service plan you can accurately budget your IT expense.

Outsourced managed IT solutions make sense for any growing business. With 9spheres Technologies you can customize your own monthly plan, making the cost affordable and predictable.

Outsourced managed IT services give you:

• Access to a team of IT experts (instead of doing it yourself or relying on a family member with limited technical ability)
• Online security
• Network stability
• Remote access
• Improved workflow and efficiencies
• Business continuity
• Scalability

Speak to our team about the right outsourced managed IT solution for your business.

Whether you’re a large or small business, we can advice you on the right IT services for your business and budget.

All of our packages are customized, based on the services your small business needs. That makes our managed IT services very affordable for your small business.