Managed IT Services

9spheres Technologies gives you the complete package of managed IT services for your business. Chat to us about the managed IT services you’re looking for and we’ll put together a custom solution for your business.

Our Managed IT Services

We believe in the need to “function without disruptions” and so our main priority is to ensure that your IT runs 24/7.

Our managed IT services give you everything your business needs, from virus protection to network security, data backups to Microsoft Office 365. We can supply you with the hardware, software and cloud technologies you need to match your operational goals. Got a specific IT issue you need help with – give us a call!

100% flexible packages. No lock-in contracts. No jargon!

Managed IT

All your managed IT services in one, custom package. Proactive management, reliable support.

Cyber Security

Proactive threat detection and response. Prevent viruses, malware & cyber threats.

Cloud IT

Migrate to a secure, scalable cloud solution. Simplify how your team works and data flows.

Backups & Recovery

Get a disaster management plan with regular cloud-based backups and a recovery option.

WiFi

Improve internet connectivity, speed, accessibility & manage access via the cloud.

Firewalls

Your first line of defense. Get proactive security monitoring, patches and access control.

IT Support

We’re known for our friendly, reliable & guaranteed support! Onsite or virtual.

Microsoft 365

As a preferred partner we can help you migrate to Microsoft 365 and get the most out of it.

Video Conferencing

Seamless, secure, high-quality meetings & collaboration. We install and provide support.

The Best Managed IT Services

This is where we stand apart from other managed IT service companies. We know that its confusing trying to understand what managed IT services your business needs. We help you make sense of it all, and then walk the road with you as your business grows.

A Managed IT Services Company Near You

9spheres Technologies is a close-knit team of managed IT professionals, led by Alex and Nick. We’re well known in the Brisbane community for our professionalism and excellent IT support. We’re as dedicated to your IT, as you are to your business. Reach out and say hi!

     Excellent  
     Based on 12 reviews 
    
 
 
   
 
 
        
   Aust Catering 
 2022-07-26
 
 
  An excellent team, great response times and great advice right for our business. would highly recommend the team.
  
 
       
   Akshay Shah 
 2021-02-11
 
 
  
  
 
       
   Jennifer Rushworth 
 2020-08-14
 
 
  All the staff at 9spheres were friendly and professional. They got back to me promptly and provided fast efficient remediation of my problem (same day), even though I was not a regular customer or approaching them on behalf of a business.
Their prices reflected their business focus, but their focus on solving my problem quickly kept their charges to a minimum.
  
 
       
   Jeanie Smith 
 2020-07-07
 
 
  We have worked closely with Nick, Alex and their team for more years than I can remember. They are part of our extended work family.Our Accoutnants referred them to us and we have never left. They have helped us move office a few times, helped  streamline and grow our business and consitently troubleshoot our many varied requests at very short notice!  I personally could not do my job without their support. Dont hesitate to contact their team for your IT needs. Thank you.
  
 
       
   David Duncalfe 
 2020-06-24
 
 
  Excel Event Hire have been clients for over 5 years and the team have been fantastic.  They are always honest and upfront with what we "need" and what would be "better"  and the difference that will make to our operations
  
 
       
   Sonya Wilson 
 2020-06-23
 
 
  KWA Blinds have had a service agreement with 9spheres for 10 years.
In terms of risk management, there are so many scams and threats to a companies IT property that a great IT partner is now a necessity.  We have found it reassuring to partner with 9 Spheres. We have worked together to ensure effective security and firewalls, transferring our data to the cloud, faster downloads, back ups and remote accessibility of company data.
It is inevitable that issues will arise, such as accidentally deleting important company details, and we have been able to rely on 9 Spheres for prompt and professional service.
Sonya Wilson
Director
KWA Blinds
  
 
       
   Yarden Malecki 
 2020-06-22
 
 
  Have been a client of 9spheres for many years now and they are absolutely fantastic and always solve our issues quick and proactively. Would happily recommend.
  
 
       
   Garry Solah 
 2020-06-21
 
 
  Nick, Alex and their team have helped us immensely. Their professionalism and knowledge is exceptional and response time very fast which is critical in our industry. They have helped us modernise and grow our business very  rapidly. Very clever!
  
 
       
   Kevin Cuyler 
 2020-06-19
 
 
  Nick, Alex and the team have been our IT support for almost 10 years now and in all that time we have never considered changing vendors. They are friendly and professional and as our business has grown substantially, their advice, service and support has always been highly valued.
  
 
       
   Len Watt 
 2020-06-19
 
 
  Nick and his team are great to work with. They provide an excellent  service and we can always rely upon them when we call them. Nothing is ever to much trouble I would recommend them to anybody looking for good IT support.

Managed IT Service Packages

9spheres Technologies offers you a subscription-based monthly managed IT service package, made up of only the IT services you need. You choose the services that are best for your business (we can advise you on that), and we’ll create a custom managed IT service package, just for you.

The outcome? You don’t pay for managed IT services that you don’t need. We give you set monthly fees with no unexpected costs. It makes budgeting much easier. Plus all of our IT service plans include monthly managed support.

Package Flexibility
As your business grows, so do your IT service requirements.
Adding or removing services from your managed IT service package is as easy as giving us a call. We don’t believe in lock-in contracts!

Mary's Insurance Business

Mary has 17 machines in the office that need full IT support – Microsoft 365, full security protection, data backups, managed desktop software etc. But she also has 11 agents in the field who work off mobile devices and tablets and need to be able to view emails, access shared files on the network and from time to time login via 3 machines when in the office. 9spheres Technologies can customize a solution specifically to match Mary’s business needs with one pre-determined monthly fee and no hidden costs.

Steve's Booming Law Firm

Steve's legal practice is booming. From a trading business of 21 full time employees he has added another conveyancing secretary and 3 new clerks this month. He needs to set them each up with new email addresses and configure their different access permissions on the network. One of the clerks will work remotely so he needs to setup a VoIP phone line as well. We can do this quickly via our cloud-based control panel and ensure that Steve doesn’t miss a step as he focuses on taking care of his new clients.

Leaders In Learning

Bruce manages a highly successful ‘Leaders in Learning’ training school. This college has a complement of 80 full-time staff, 60 sessional staff and 45 self-serve computers based in their centre for learning and innovation. 9spheres Technologies put together a custom IT services package for this school that can be adjusted as students and staff join or leave.

Ben's Consulting Business

Ben owns an electrical consulting business. He has a team of 11 consultants who work across multiple sites during the day. They only need access to email and shared files, via their mobile devices and some level of support. He has supplied 3 notebooks which are based at his office for when his consultants are between site visits. Ben needs a full setup for another 7 full-time employees. We can put together a custom plan to match his unique needs at a very affordable rate.

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Enjoy These Benefits With Our Managed IT Services

More Uptime & Network Stability
Proactive Cyber Security
Avoid Reputation Damage
Ease Of Doing Business, With Staff & Clients
Improved Productivity
Guaranteed Support
The IT infrastructure and software your business needs

Our Partners

9spheres Technologies partners with some of the world’s leading cloud-based products, such as Microsoft 365, Sophos Cyber Security, Lenovo and Hewlett Packard Enterprise.

Through our partners we can deliver the IT hardware and software that will keep your business secure and running the way you want it to.

The Journey

Whether you’re looking to switch IT services or start from scratch, our goal is to make the process simple for you.
We want to give you the managed IT services that will leave a smile on your face. This is what you can expect after reaching out to us.

Step 1

We get to know you, your business and IT needs.

Step 2

We audit your current IT to see what’s needed.

Step 3

We send you a proposal. No lock-in contracts.

Step 4

Implementation and ongoing IT support.

Get More Information

Keen to hear more about the managed IT services we can offer you? Send through the form or give us a call.

07 3149 3447

IT Services Near Me

Why should you choose an ‘IT service near me?’

Managed IT services are complex and need to be adapted to your unique business needs and operational challenges.

Do you have staff working remotely? Does your team split their time between field work and a dedicated work station in the office? Do you need faster internet speeds during peak hours of the days, or higher levels of cyber security for certain users?

A managed IT service provider thats nearby, like 9spheres Technologies, is able to get into the details of your business operations and customise a solution just for you.

Why Choose 9spheres Technologies

With Nick, Alex and the team at 9spheres Technologies you get that customised solution.

Our approach is personal. It’s important to us that we really understand your business and your goals and provide the best managed IT services to you.

Our support is world class and our team is always available.

Knowledge Centre

Still got questions?
Contact us and let us know how we can help.

What's the role of modern IT managed services

Managed IT services are the perfect solution for businesses seeking to outsource their IT function. For small businesses, hiring a dedicated team of industry professionals can be costly and may be a source of distraction from essential business operations. With managed IT services, technical support has never been easier – from network security to wireless connectivity. Managed IT services will ensure your digital peace of mind allowing you to focus on your business goals.

Historically, IT support systems responded to issues as they arose. Today’s IT services offer committed, proactive support aimed at resolving problems before they arrive – keeping your business running at its optimal levels. This new way of managing IT services aims to provide the highest quality solutions that meet all your technological requirements, 24/7. These services cover a wide range of issues – whether it be wireless access points, databases and file systems, network connectivity (and digital infrastructure) or cybersecurity. Enlisting the services of qualified professionals is a stress-free way to manage the digital ecosystem of your business.

How much do managed IT services cost

The cost of managed IT services depends on what services and technology your business requires. All of our packages are customized and only include the managed IT services that your business actually needs. Contracts are month-to-month with no lock-ins.

If your small business needs managed IT services you have the option of starting small and scaling as your small business grows.

What are the benefits of managed IT services

They key benefit of managed IT services:

Network stability. More uptime
Guaranteed support
Expert cyber security
Better technology
Improved data flow and business continuity
Access to a team of highly trained professionals

Managed IT services give you a team of experts who look after your business IT needs, keeping your data secure and ensuring that your It infrastructure functions the way you want it to.

What is IT service management?

IT Service Management (ITSM) is a strategic approach to designing, delivering, managing, and improving the way information technology (IT) is used within an organisation. The goal of managed IT services is to ensure that the right processes, people, and technology are in place so that the organisation can meet its business goals.

IT Resources

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